Principal
As a student of the customer journey, Lou works every day to position the agency a step ahead of the rapid evolution in digital and physical experiences. Lou is the founder of S/M’s predecessor agency and has led our charge since 2007.
Chief Creative Officer
Jim joined forces with Lou in 2014, triggering our transformation to a data-driven, digital-first shop that charts and executes powerhouse customer journeys. Jim’s passion for disruptive, highly effective work sets the bar for all S/M creative.
Art Director
Associate Creative Director
Creative Director, Experiential Design
Content Marketing Strategist
Senior Project Manager
Head of Strategy
Digital Media Strategist
Accountant
Associate Creative Director, Experiential Design
Head of Client Services
Quantitative Researcher
Industrial Designer
Senior Project Manager
Head of Digital
Associate Creative Director
Account Director
UI/UX Designer
Group Creative Director
Associate Director, Digital Marketing
Web Developer
Senior Designer
Account Manager