Principal
As a student of the customer journey, Lou works every day to position the agency a step ahead of the rapid evolution in digital and physical experiences. Lou is the founder of S/M’s predecessor agency and has led our charge since 2007.
Chief Creative Officer
Jim joined forces with Lou in 2014, triggering our transformation to a data-driven, digital-first shop that charts and executes powerhouse customer journeys. Jim’s passion for disruptive, highly effective work sets the bar for all S/M creative.
Creative Director, Information Design
Creative Director, Experiential Design
Senior Project Manager
Head of Strategy
Sr. Digital Media Strategist
Accountant
Copywriter, Social
UX & Multimedia Designer
Associate Creative Director, Experiential Design
Associate Director, Digital Marketing
Industrial Designer
Senior Project Manager
Associate Creative Director
Account Director
Project Coordinator
Group Creative Director
Web Developer