Principal
As a student of the customer journey, Lou works every day to position the agency a step ahead of the rapid evolution in digital and physical experiences. Lou is the founder of S/M’s predecessor agency and has led our charge since 2007.
Chief Creative Officer
Jim joined forces with Lou in 2014, triggering our transformation to a data-driven, digital-first shop that charts and executes powerhouse customer journeys. Jim’s passion for disruptive, highly effective work sets the bar for all S/M creative.
Associate Creative Director
Creative Director, Information Design
Creative Director, Experiential Design
Senior Project Manager
Head of Strategy
Sr. Digital Media Strategist
Accountant
Copywriter, Social
UX & Multimedia Designer
Business Development Director
Associate Creative Director, Experiential Design
Head of Client Services
Associate Director, Digital Marketing
Quantitative Researcher
Industrial Designer
Senior Project Manager
Associate Creative Director
Account Director
Project Coordinator
Group Creative Director
Web Developer
Account Manager