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Case Study: SEQUENT FOODSERVICE SOLUTIONS

A bleeding-edge rebrand for a leading player

OVERVIEW

Propelling a trusted foodservice brand into the future

WHAT WE DID

  • Positioning
  • Naming
  • Logo Design
  • Branding
  • Directional Collateral
Empire Group, a top wholesale distributor and manufacturer’s representative for foodservice equipment, led the industry in providing superior products and customer service to a diverse set of clients: everything (and everyone) from hospitals to school systems, convenience store chains to supermarkets. But when you’ve been in business for over four decades, much can change. Fresh off a series of acquisitions and an expanded go-to-market strategy, shifting Empire Group’s brand identity became a top priority as the need to appeal to new customers, employees, and investors grew even more apparent.
Open catalog with "Sequent Foodservice Solutions" on the left page and various food-related images on the right. A spatula is nearby on a white surface, and a green plant is in the bottom right corner.

Thank you again for the creative energy you put into the new branding & identity process for Sequent Foodservice Solutions. The excitement and energy are high and we are well on our way to achieving the transformation we expect.
Russel Snow, Chief Executive Officer

At the starting line

After developing a comprehensive understanding of Empire Group’s day-to-day operations, we got down to business. Our team began with semi-structured interviews that informed the wide-reaching S/M “brand house.” The workshops focused on tone-of-voice and visual stylescapes, exploring different creative directions that would shape the entire rebrand.

A cohesive partnership

Throughout the process, agency and client-side teams worked side by side during the development of the most public-facing elements of the rebrand. The brand persona provided a foundation for the Empire Group's new identity, informing its tone of voice and overall messaging approach. This collaborative effort ensured a more cohesive and impactful brand identity.
Digital art of a man's face split in half, depicting two different personas. The left side shows him in a suit on a football field, while the right side shows him in a jacket with an American flag patch, against a cloudy sky.
Persona development

A new name that signals what’s next

After defining the brand’s voice and persona, we turned our attention to the rebrand’s most consequential and public-facing part. The challenge was clear. Empire Group had equity but lacked the elasticity to support its future ambitions. The name needed to convey momentum, reliability, and vision while feeling at home in the foodservice space. Our iterative process explored dozens of possibilities, from evocative Latin and Greek root words to industry-centric terms reflecting precision, speed, and service. After extensive stakeholder workshops, one name rose to the top: Sequent Foodservice Solutions. It embodied a commitment to deliver everything the foodservice industry needs next at the speed it demands — sometimes meaning, quite literally, the kitchen sink.
Next came the tagline, a critical component in shaping how the brand would communicate this promise. We explored messaging centered around dependability, partnership, and innovation, ensuring the final line would be as purposeful as the name itself. The result? “Delivering a higher standard.” This reflected Sequent’s commitment not just to logistical excellence, but to pushing the industry forward.
Logos for "Sequent" shown in three styles on the left: a spiral, bold text with "Foodservice Solutions," and a black circular design. On the right, a pattern of orange circular arrows.
Left: Logo exploration; Right: Pattern example

Building the playbook

With the name and tagline squared away, new stylescapes and logos, featuring colors as bold and confident as the Sequent team, came into focus. The “Q” in “Sequent” was a visual metaphor waiting to happen: it took the form of a dial seen across so much of the equipment supplied to clients. And with core messaging considerations like typography, iconography, and photography now finalized, the stage was set for the final rollout.
Image showcasing Sequent brand designs: business cards with a black and white color scheme, brown packaging boxes with circular designs, and a dark baseball cap featuring the Sequent logo.

Forging ahead

With a fresh, modern brand leading the way, Sequent Foodservice Solutions is ready to shape their legacy for the next 40 years: surprising, delighting, and delivering for their customers at the speed of foodservice.
Signage for "Sequent Foodservice Solutions" with an orange "O" surrounded by greenery, in front of a modern building.
Chicago
444 N. Wells St.,
Suite 204
Chicago, IL 60654
Wheaton
107 N. Hale St.,
Suite 200
Wheaton, IL 60187
Remote
Charlotte, NC
Los Angeles, CA
Colorado Springs, CO
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